Cancellation policy (2021 Cooking Classes)

 

The advent of the Corona virus Covid-19 has meant that many aspects of daily life, travel and commerce have already been impacted and can be expected in unpredictable ways to continue to be so. As a result of this we have amended our Cancellation Policy for 2021 to acknowledge that plans can be changed by government(s) edict or mandate at short notice.

Cancellation policy (by you)

The hands-on cooking classes are for a small number of people and due to the intimate nature of these classes all cancellations are non-refundable, with the exception of non-attendance being due to government (State and/or Federal) regulations and restrictions on travel; in this case only, a full refund will be given.

 

If you are unable to attend the cooking class there are two (2) options available to you (see exception above).

• You can nominate someone else (friend, family member) to attend the class in your place…OR…
• You are welcome to transfer to another class date if one is available (check the dates on my website).

However we ask that at least fourteen days (14) days notice of cancellation is given prior to the confirmed class date to assist us in being able to re-sell/fill the place (s). If at least 14 days notice is not given then your booking will be deemed forfeit and no refund or credit will be offered.

 

Cancellation policy ( by us)

 

We reserve the right to cancel an advertised class if we do not get a minimum of four (4) participants to any of the classes, or for other circumstances beyond our control.

 

In the event that a cooking class for which you have booked and paid is cancelled by us then you will be offered…

 

*A full refund of the price paid for the class. The alternative, if a place is available, is for you to ask to be transferred to a different class on a different day; or to have a credit to be used within twelve months of the date of cancellation

 

* If you have incurred other costs over and above the cost of the class itself e.g. travel or accommodation costs, we will not refund any such costs. It’s therefore recommended that you take out separate insurance to cover potential for any such loss.

 

Consumption of alcohol

The consumption of alcohol is not permitted before or during practical cooking classes for the safety of the individual and of others.

In our classes, there is a strict allowance of two glasses of wine or beer per participant included in your booking.

This alcohol is only to be consumed as part of the sit-down meal at the conclusion of cooking.